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Projects and Work Experiences for Learning Delivery

1 /  Virtual & In-Person Training Facilitation

  • Facilitated discussion sessions for team meetings to improve team performance in business settings

  • Facilitated online pair discussions for the discussion of the usage of argumentation diagrams, information literacy, and learning motivation in academic settings​​​

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Relevant personal blog posts;

A mock case study to train front-line team leaders on how to resolve team conflicts with practical job aids and interactive virtual e-learning modules in a hospitality context

2 / Training Delivery

  • ​Trained 10+ front-line staff across hospitality, food & beverage, retail industries

  • Trained 5+ management and management trainee staff across hospitality, food & beverage, and retail industries

  • Coached and Mentored staff with situational leadership, Henri Fayol's four functions in the art of management, and Goleman's six different leadership styles

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Personal Blog Posts about the topic: 

3/ Change Management & Culture Transformation​
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  • Championed a culture shift by fostering two-way communication, active listening, and reflective listening, strengthening team collaboration and individual accountability

  • Aligned staff behaviours with brand strategy by coaching employees on service mindset, SOP compliance, and regulatory awareness to support long-term business goals

 

Personal Blog Posts about the topic:

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​Education is for everyone, and everyone has a story of their own. Let's connect on LinkedIn as a professional network. I also share my stories and thoughts about education and corporate training on my Medium blog.

  • Medium
  • LinkedIn
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