Hospitality & Property Management

Services in the Hospitality & Property Management Industry

Below is a list for some of my current services in the

Hospitality & Property Management Industry as a LearnOps professional.

You may access relevant portfolios by clicking on the images

for each sub-category below. Please note that other industries are also welcome..

E-learning development & Training Resources Design

Accumulated experiences working with Articulate 360 (Storyline & Rise), Wondershare Filmora, Padlet, Kahoot!, Microsoft Suite, SOPs, and system-execution specification-procedure design.

L&D Management & Consulting

Accumulated leadership and management experiences with strategic planning, learning needs analysis, delivering L&D Strategies that support organisational growth, providing consultancy to diagnose and address skill gaps, stakeholder engagement, Kirkpatrick model, and business acumen.

Learning Experience Design & Instructional Design

Accumulated experiences using instructional design models (ADDIE, SAM, Backward Design model, etc) and designing effective learning experiences in consideration with limited budget, time length, quality control, and number of personnel.

Project Management & Learning Delivery

Accumulated experiences with Gantt Chart, Power-Interest Grid, Coaching and Mentoring, Virtual and In-person Training Facilitation, follow-up and feedback processes, etc.

Change Management & Cultural Transformation

Accumulated experiences using Change management frameworks such as Lewin's Change Management Model, ADKAR Change Management model, and the Nudge theory in real-life work settings.

Learning Support

Accumulated experiences including scheduling and Logistics, Learner Support, Communication and reporting, Data collection and analysis, etc.